Privacy Policy

1. Introduction

Land Axis Pty Ltd (“Land Axis”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Land Axis platform. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following categories of information:

• Account information: Your name, email address, and company name when you register;
• Usage data: Pages visited, features used, search queries, and interaction logs;
• Device and browser data: IP address, browser type, operating system, and referring URLs;
• Communications: Any messages or enquiries you send us;
• Payment information: If you purchase a paid plan, payment details are processed by our third-party payment provider and are not stored by us.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Platform;
• Authenticate you and maintain your account;
• Respond to your enquiries and provide customer support;
• Send you service-related communications (you may opt out of marketing emails at any time);
• Monitor and analyse usage to improve features and user experience;
• Detect, prevent, and address fraud or security incidents;
• Comply with legal obligations.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating the Platform (e.g., cloud hosting, analytics, email delivery) under appropriate confidentiality obligations;
• Legal authorities: Where required by law, court order, or to protect our legal rights;
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymise your personal information within a reasonable period, subject to any legal retention requirements.

6. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse, including encryption in transit (TLS), hashed passwords, and access controls. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and are not liable for any breach beyond our reasonable control.

7. Cookies and Tracking

The Platform may use cookies and similar technologies to maintain your session, remember your preferences, and collect analytics data. You can control cookie settings through your browser; however, disabling cookies may affect the functionality of the Platform.

8. Third-Party Services

The Platform integrates with third-party services such as Google (for sign-in). Your use of those services is governed by their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use in connection with Land Axis.

9. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information (subject to legal retention obligations);
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs.

To exercise any of these rights, contact us at admin@landaxis.com.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the Platform after any changes constitutes your acceptance of the revised policy.

11. Contact

For any privacy-related questions or to exercise your rights, please contact our Privacy Officer at admin@landaxis.com.au.